Privacy Policy

Last updated: January 1, 2025

What we collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact support:

Name, email, and password
Payment information (processed securely by our payment providers)
Customer support messages
Survey responses and feedback data you collect through our platform

We also automatically collect:

Usage data (pages visited, features used, time spent)
Device information (IP address, browser, operating system)
Cookies and analytics data to improve our service

How we use your information

We use the information we collect to:

Provide and improve our services
Process payments and manage your account
Send important updates and respond to support requests
Analyze usage patterns to make our product better
Comply with legal obligations

Information sharing

We don't sell your personal information to third parties. We may share your information only in these limited circumstances:

With service providers who help us operate (under strict privacy agreements)
When required by law
To protect our rights and prevent fraud
In connection with a business sale or merger

Data security

We use industry-standard security measures to protect your data, but no system is 100% secure. We recommend using strong passwords and keeping your account information secure.

Your rights

You can:

Access and update your account information
Request deletion of your data
Opt out of marketing communications
Contact us about privacy concerns

Cookies

We use cookies to improve your experience and analyze usage. You can control cookies through your browser settings.

Changes

We'll update this policy occasionally and post changes here.

Contact

Questions? Email us at privacy@twenty1tools.com